RETURNS & EXCHANGES

All merchandise MUST be returned within 14 days of receiving your order. Please return items to 321 Norfolk Ave, Norfolk, NE 68701.
Returns will be processed as they are received. Once received, we will issue a refund or gift card. Please allow up to 10 days for your for your return to be processed.
No returns or exchanges on SALE items.
Accessories are FINAL sale.
Merchandise must be returned in perfect condition. Each piece is inspected before being shipped out. TAGS MUST BE ON ALL MERCHANDISE OR RETURNS WILL NOT BE ACCEPTED. If an item is returned in less than perfect condition, the item will be returned at the owner’s expense.
SHOES: Shoes must be returned in their original shoe box. Please return shoes inside another box to avoid shoe box damage. DO NOT TAPE ON THE ORIGINAL SHOE BOX.
Olive & Ave is NOT responsible for lost returns. Please receive a tracking number and shipping receipt to avoid lost returns.